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ACCESS – Nigeria

The goal of ACCESS – Nigeria (Assessment of Core Competence for Employability in the Services Sector) is to support the building of human capital base for Nigeria to compete in the fast-growing new economy areas, particularly the services sectors and the ICTs. The program seeks to boost employability and jobs creation by focusing on these high-potential sectors. ACCESS-Nigeria seeks to provide:

Nigerian talent: the ACCESS to opportunities for employment in the IT enabled Services sector and beyond

Nigerian Service Sector companies: the ACCESS to a large pool of talented individuals ready to step into the services sector and a broad spectrum of domestic and international clients through spreading awareness of this initiative

Domestic and international clients: the ACCESS to a global standard hub for IT enabled Services and beyond through creating an enabling environment / talent pool

ACCESS-Nigeria has a three-pronged focus:



Institutions spearheading and coordinating the program in Nigeria are: Digital Bridge Institute (DBI) under the NCC, and the Outsourcing Development Initiative of Nigeria (ODIN). Initial phase of ACCESS-Nigeria is supported by the World Bank’s New Economy Skills for Africa Program–Information and Communication Technologies (NESAP-ICT) with funding for the training and job fair from Science and Technology Education at the Post-Basic Level (STEP-B), under the Ministry of Education.

The program is designed to enable tap into Nigeria’s biggest potential – its talented people – and make them readily employable in the booming services sector. Nigeria would be the third country after India and Egypt where such an Assessment – Training – Certification program has been implemented. While in India and Egypt the program was targeted at the ITeS (IT enabled Service) / BPO (Business Process Outsourcing) sector, the program in Nigeria is broad based and encompasses the entire service sector that includes ITeS / BPO, Banking, Telecom, Hospitality and the likes.

The program in its complete form will entail a full cycle of assessments followed by training and certification leading to job creation. In order to ensure the effectiveness of the entire program, the Bank will also conduct an Impact Evaluation Assessment as part of the program to ensure that the program is effective and meets the objectives it has set out to achieve. As a pilot the assessment tool is being tested on 300+ students in University of Lagos on Dec 13th through 15th. Going forward the plan for the program is divided in 2 phases;

Phase 1: [May 2010 to June 2011]

  • Conducting a Skills Gap Analysis (Completed)
  • Development of a Skills Framework and an Assessment Tool (Completed)
  • Piloting the Assessment Tool at the University of Lagos on 300 students (Completed)
  • Roll-Out of the Assessment Tool Live in 5 cities (Abuja, Lagos, Kaduna, Kano, and Nsukka) on 3,100 candidates (Completed). Participating institutions were:
    1. University of Lagos, Lagos State
    2. Yaba College of Education, Lagos State
    3. University of Nigeria Nsukka, Enugu State
    4. Kaduna State Polytechnic, Kaduna State
    5. Kaduna State Univeristy
    6. University of Abuja, Abuja
  • Development of Training Curriculum and Content (Completed)
  • Selection of eligible training providers based through a due diligence process (Completed). Selected training providers are:
    1. Digital Bridge Institute (Abuja and Kano)
    2. Afrihub (Enugu)
    3. Multimix (Lagos)
    4. Cape Source (Kano)
    5. NIIT (Kaduna)

Phase 2: [June 2011 to December 2012]

  • Training of first batch of 1500 candidates (10 weeks, starting January 16, 2012)
  • Development of an ACCESS Nigeria Job Management Information System (January 2012)
  • Post-Training Assessment and Certification (April, 2012)
  • Job Fairs (September – December 2012)
  • Job and Internship Placement Support to Eligible Trainees (Continuous)
  • Impact Evaluation (Continuous)
  • Scale Up and Sustainability Plan (December 2012 Onward)